I ordered a shipment of some samples, communication was fast and efficient, there was a small misunderstanding however and supplier was courteous responded to provided a solution immediately .
Will certainly do business again once we determine large order size. This supplier is reliable and trustworthy. Thank you
I HAD ORDERED SEVERAL DIFFERENT LENGTH TYPES ON THE LEGS PORTION OF THE CLAMP, Before order was placed I made sure they understood with several text messages and they said they understood and " would be no problem"
WELL WHEN I RECEIVED THE ORDER IT WAS ALL WRONG, WHAT A WAIST OF MY TIME AND MY MONEY, AGGRAVATION, STRESS , CUSTOMS FEES AND TAXES SPENT AND NOW HAVE NO USE FOR THE PRODUCT PIECES THAT WERE SENT. AND TO ADD INSULT TO INJURY THEY WANT TO SEND ME A VIDRO TO TEACHE HOW TO USE IT..... LAUGHABLE, WHAT AN INSULT TO MY INTELLIGENCE, WITH 40 YEARS OF EXPERIENCE I HAVE NEVER COME ACROSS SUCH INCOMPETENCE.
Ответ от поставщика:
We provide customized size for beam clamp and column clamp. Thank you for your positive review.
if you have any inquiry, please feel free to contact me. Looking forward to work with you again!
21 Mar 2024